Virginia Employment Commission (VEC)
Helping The Commonwealth of Virginia modernize a critical citizen-facing digital service
VEC supports Virginians through workforce services, financial assistance programs, and employment resources that help individuals navigate periods of transition and connect with new opportunities.
I am currently leading a moderated usability study for a statewide digital services platform. Research insights are helping shape a more accessible, intuitive, and user-centered experience for residents accessing critical government resources and programs.
